REFUND POLICY
OUR ONLINE STORE RETURNS POLICY:
We are happy to exchange or refund goods within 14 days of online purchase.
Return conditions:
All purchases are returned in their original packaging and in the condition that they were purchased.
A corresponding receipt email is required as proof of purchase.
For safety and hygiene reasons we are unable to exchange cosmetics, toiletries, and earrings.
If a refund is agreed, the monies will be repaid in the same method as the original payment.
Sale, Discounted, Bespoke, Personalised, Commissioned, and Ordered Goods are exempt from our exchange policy.
All Electrical Goods, Lighting, and LED Lamps have a guarantee of one year from the date of purchase unless stated otherwise.
Our Returns Policy as stated above is as goodwill and in addition to your statutory rights which remain unaffected.
Items can be returned in-store or by courier at your own cost and liability.